Certified Project Management Professional

Who is Paula?

Paula M. Robinson, Founder & Principal of Project Management & Consulting Solutions, LLC, is an award-winning global technology program and project management consultant with Big Four management consulting and AI consulting experience. She has a distinguished track record of delivering enterprise-wide, mission-critical initiatives for Fortune 100 clients across aviation, consumer goods, consumer electronics, telecommunications, and automotive manufacturing.

She has spearheaded global digital transformations spanning ERP, cloud, legacy modernization, custom mobile/web/desktop development, integrations, and migrations, leading initiatives with budgets exceeding $22M, delivering to 280,000+ users in 120+ countries, and managing 100+ onshore and offshore resources and multiple vendors from conception through stabilization. Experienced across Waterfall SDLC, SAFe, Agile Scrum, Extreme Programming, and CI/CD, with a proven ability to lead global teams across diverse cultures and time zones in high-stakes environments.

Prior to becoming an entrepreneur, Paula worked for leading global Fortune 100 companies such as IBM, and Deloitte Consulting. As a management consultant, some of her clients were, Mercedes Benz, AT&T, Los Angeles Unified School District, and the TJX Companies. Since becoming an entrepreneur over 13 years ago, she has successfully delivered programs and projects for Deloitte Global, Delta Air Lines, Dell Technologies, VMware, and Shark Ninja.

She also provides AI consulting services in support of OpenAI’s next-generation ChatGPT models. Leveraging her program and project management expertise, she develops complex AI prompts, evaluates large language model (LLM) outputs using structured quality rubrics, and produces gold-standard responses aligned with real-world professional best practices. She also serves as a project management domain reviewer, editor, and approver, evaluating AI data annotation for accuracy, completeness, and quality while providing actionable feedback that supports the development of high-quality AI training datasets.

Paula has an MBA in Global Technology Management and in depth experience effectively leading global teams across diverse cultures and multiple international time zones. 

Honors/Awards

Selected by Delta Air Lines’ IT Vice President to receive the Operations & Innovations Award in recognition of outstanding leadership in managing a highly complex, enterprise-wide global digital transformation program impacting over 50,000 users worldwide. Notably, Paula became the first non-employee ever to receive this honor.

One of only five consultants to achieve the first-ever ‘A’ rating on an Initial Project Review (IPR) audit within six months—unprecedented in IBM Global Services history. Client: AT&T ($2.3B) Program

Certifications

Project Management Professional (PMP)

Agile Certified Scrum Master (CSM)

Certified Lean Six Sigma Green Belt